Voice Calls

Voice Call Logs

Review AI-handled patient calls and transcripts.

Vikram Malhotra

Today, 10:30 AM

2:45

Positive

Sunita Rao

Today, 09:15 AM

1:15

Neutral

Unknown Caller

Yesterday, 04:00 PM

4:30

Frustrated
VM

Vikram Malhotra

+91 98765 44444Handled by AI

0:452:45

Intent Detected

Appointment Booking

AI Sentiment

Positive

Call Transcript

AI

Hello! You have reached SmileCare Dental. I'm your AI assistant. How can I help you today?

Patient

Hi, I'm having a severe toothache and need to see a doctor today.

AI

I'm sorry to hear that. I can schedule an emergency consultation for you. Dr. Desai has an opening at 2:00 PM today. Does that work for you?

Patient

Yes, 2:00 PM is perfect.

AI

Great. I've booked your appointment for 2:00 PM today with Dr. Desai. Please arrive 10 minutes early. Feel better soon!